Got it!
This web site uses cookies to provide functionality and record analytics data used solely by The Bookyard Ltd. For more information, click here.

Customer Feedback & Testimonials

At The Bookyard, we consider customer service to be our highest priority. We will do everything within reason and within our power to ensure our customers gain the best products, advice and service possible. We'd love to be able to say we never make mistakes but we do and we probably always will ... but when this happens we take full responsibility and will put it right.

The only way you can truly appreciate our service is to use us but since so many of our customers take the time to contact us and thank us for our efforts, we hope you will forgive us for indulging ourselves slightly and listing some for you to take as references.

Displaying 201 to 250 (of 302 feedbacks)
Pages: [<< Prev]   1  2  3  4  5 ...  [Next >>] 
Carl
02-2013
Brilliant Service! Will recommend you to everyone.
William
02-2013
Thank you so much for the amazingly swift service and attention to detail. One is quite unused to this level of customer care these days!
Jack
02-2013
Thank you for being prompt as always, I do value the level of service you provide and it's often worth paying a little extra to know that you provide the support and help when needed.
William
02-2013
Just to say that everything is working perfectly and I am incredibly pleased with the end result. My old iMac has been given a new lease of life. Your service has been outstanding from start to finish. I am hugely grateful, many thanks
John
01-2013
I came to you following another Mac users experience with a damaged machine, and I am impressed with the slick quick and organised operation.
Jan
01-2013
Excellent, thank you very much for your quick service! And for the fact that you stock all these parts, which saves me hundreds of euros in repair bills :)
Sandy
01-2013
Just wanted to thank you for your help with my order and the speedy delivery of my graphics card. It has given my old G5 a new lease of life!
Jan
01-2013
Hello, just wanted to drop a line and say thank you. I was able to fix my iMac today thanks to your cable and speedy service. And since I'm a professional photographer it has been very hard for me these past couple of days of having to work without a decent computer. I mentioned you guys on my Facebook status, hopefully you will get some more clients from over here, at least you have won yourself one new but very loyal customer! Kind regards and thanks once again!
Indrika
01-2013
Thank you for your helpful website. I bought 2 keys to replace the broken key on my keyboard (which were wrong) until I stumbled onto your site. I learned there are so many different types of key hinges for mac. For someone like me who isn't very computer-savy but dont fancy paying big bucks, you guys made my life super easy! You proved much more helpful than customer services at the apple stores in New Zealand and I really appreciate that considering Bookyard is service over the internet.
David
01-2013
Thx. I give an A for the service :)
Oliver
12-2012
Many thanks for organising the replacement camera - I fitted the new one last night and it works perfectly. Thanks again, your service is - as ever - impeccable.
Joseph
12-2012
Ordering of equipment, etc, from 'The Bookyard' is second to none. I have bought from you on a couple of occasion parts for my Mac Book pro and they have delivered a perfect order. Thank you for your efficiency and excellent service. I will most certainly recommend your service to friend and family.
Beatriz
12-2012
My name is Beatriz and I just want to tell that I'm very pleased with your services! All the things are in excelent conditions. Thank you so much, I will continued to buy here :D Best regards
Craig
12-2012
My first purchase from The Bookyard and your service has been great. Excellent and helpful advice before the purchase and excellent service for delivery. My mac's upgraded ram was delivered safely and its installed with no problem. I'll be using you guys again. Thanks.
David
12-2012
Received order as requested and fitted the key easily with help from your website. Great service; well done!
Malgorzata
12-2012
Thank you so much from me and my computer, your gift was the best one this year. An absolute 5***** service. Merry Christmas and a Fab New 2013 Year.
Catherine
11-2012
I ordered a fan for my MacBook Pro. Recieved it in a record time (to Spain). It works like a dream. It is really wonderful to have a store like yours.
Cath
11-2012
Just received the fan. Great! I can't wait to put it in the Mac. VERY fast shipping. It is much appreciated.
Gib
11-2012
Received the keyboard:-Spot on very happy
Weston
11-2012
Thanks Good service Components worked fine
Stephen
11-2012
I have nothing but good things to say about your website and - in particular - Customer Service. The lady I dealt with (I am sorry I cannot remember her name) was absolutely first-rate and did your company proud.
David
11-2012
Thanks for prompt delivery and service Thank you
Sarah
11-2012
Thank you, package arrived and all seems good. excellent customer service
Mr J
11-2012
Excellent service, well recommended. Site search for spare parts required very efficient. All in all I would rate them 10/10
James
11-2012
All received, thank you for excellent service
Bernardo
11-2012
Everything is good. Thanks for the support and fast delivery!
Phil
10-2012
Thanks very much for your fast delivery. Got the cable today and its fixed the prob straight away. Thanks again for your very thorough tech email explaining it all to me.
Max
10-2012
I'm writing to let you know I really appreciated your email regarding my enquiry and feel very pleased with how it was handled.
Lisa
09-2012
I want to thank you for the great service and speedy shipping.
Pekka
09-2012
Thanks, your shop is a lifesaver!

09-2012
Thank you. Your service was perfect!
Dan
09-2012
Thank you so much for the excellent service! I am very happy with the replacement 'o' key, and was pleased that it turned up quickly and was easy to put on.Cheers!Dan
Steve
08-2012
Guys, I just wanted to thank you for your wonderful service. The refurb part I ordered came today in excellent condition, and has fixed the problem I was having with my Mac Mini. Many thanks! Steve
Nigel
08-2012
I would like to point out that on the occasions when I have used your company (which is basically for all of my service/parts requirements), I have never once received anything other than an exemplary service, which is why The Bookyard will continue to be my go-to MBP parts company. Your response only serves to demonstrate just such a quality of service.
Daniel
07-2012
I appreciate the great effort you put into this. Your service has been fantastic and I will most certainly look at The Bookyard for any further parts I might need for my current and future Macs.
Glenn
07-2012
I just received my order , you were the only people that made the effort to find me two hard to get clips for a Macbook pro 17\" uni , i installed them and now have a very happy customer thanks to you, your service , support and willingness to go the extra mile over such a small order is amazing , i wish you much success and growth in the future and will certainly be back for parts, as will i spread the word here in South Africa, that you are truly an exceptional group of people.
nick
06-2012
Many thanks for the swift service. Arrived and fitted! Wish I had sorted it out ages ago
Dave
06-2012
Thank you for a fast and super service all the best
Steve
06-2012
Arrived today. Very impressed with your service and the adaptadrive, thank you.
Phil
05-2012
Hi, I ordered a display data cable on the 16th of April. The cable was picked,packed and sent to me in Australia,and arrived within 7 days of ordering. I`m contacting you to say thank you for the excellent service and prompt delivery. I repair Macs and it`s good to find a reliable supplier. cheers
Stephen
05-2012
I received my repaired computer yesterday. I just wanted to send a note to thank the bookyard for first class customer service. I have purchased items from the bookyard in the past and was very impressed with the level of service you have provided to fix the faulty hard drive
Robert
04-2012
I'm writing this email to express my thanks and admiration for your superb telephone service. I've spoken to several members of staff on various occasions, and always, without fail, have been met with cheerful helpfulness, and with really well-informed expert advice, from people who seemingly have nothing on their minds apart from my particular little problem. How you manage to provide such a swift and accurate response on all occasions is beyond me, but please keep it going!
Martyn
04-2012
No issue - just a big thank you for excellent service. The package arrived this morning, exactly what I ordered before I was expecting it.
Jane
04-2012
I am really impressed with your service and will certainly tell all my apple mad friends
Chris
04-2012
You have a great web site, and altogether I am impressed with your helpfulness and professionalism.
Nigel
03-2012
All arrived back and working again. Great service and will happily recommend your company to many other mac users.
Dougal
01-2012
Just a quick email to say thanks for the prompt service and speedy delivery of my order. It was very much appreciated.
Billy
01-2012
They offer amazing customer service advice over the phone and via email, both before i ordered the parts and afterwards. The technical knowhow and experience they have is very impressive, even dating back to my original G3 machines. They have a serial number decoder that tells me exactly what machine i have and offers a link to the compatible parts for my generation. All in all an amazing experience and great parts. A pleasure to deal with!
Melissa
12-2011
Hello, I wanted to say thank you very much for the quick service and easily organised website you provide. Recently, my 18-month old MacBook Pro trackpad began behaving erratically overnight. I took it to a local shop who said the entire top case would need replacing, at
Joseph
12-2011
I wanted to thank you for the speedy delivery of a product which Apple stores said was a non-replaceable item, and that my Macbook Air would have to be sent in for a full top and keyboard replacement - which would have costs hundreds of dollars to repair. The key fit perfectly and solved my problem. It is good to know that you guys are around, and though across the US and the Atlantic ocean, the part made it within 5 days.
Displaying 201 to 250 (of 302 feedbacks)
Pages: [<< Prev]   1  2  3  4  5 ...  [Next >>]