Shipping & VAT
All available shipping options and associated prices are quoted on the shopping cart page based on the items in the cart. All shipping and delivery times quoted below are true unless otherwise stated on the store. Workind days referred to below are defined as Monday to Friday excluding UK bank holidays. Where The Bookyard is closed due to national holidays or for any other reason, this will be clearly indicated at the top of all store pages and such closures will delay shipment of orders until The Bookyard re-opens.
Shipping Services - UK
UPS next working day tracked, insured courier service is available for all UK orders. Prices are displayed on the Cart page for the items in the cart. Orders placed and paid for correctly by 3pm on a working day will ship the same day. Delivery is guaranteed by 5:30pm the following working day (i.e. 1 working day after the order was placed) to most UK locations provided none of the items ordered were quoted on the store as having a lead time. UPS are unable to guaranty next day delivery to all UK locations. Visit the UPS Time In Transit page to find the guaranteed delivery time to any UK postcode. It is the customer´s responsibility to confirm the delivery time to their address and The Bookyard will not offer refunds for orders delivered within UPS´ published delivery time to that postcode.
Orders placed and completed after 3pm on any day will ship the next working day for delivery between 9am & 5:30pm the following working day (i.e. 2 working days after the order was placed) provided UPS offer next day service to the destination postcode and provided none of the items ordered were quoted on the store as having a lead time. Orders are insured for the full value of the enclosed products. Deliveries will not be made to the destination address on Saturdays or Sundays.
UPS Access Point, next day tracked, insured courier service to your chosen local UPS Access Point for collection at your convenience (within Access Point opening times). This service is available for all UK orders up to a combined weight of 20kg and a net total value of £120. Prices are displayed on the Cart page for the items in the cart. Orders placed and paid for correctly by 3pm on a working day will ship the same day. Delivery to your selected Access Point is guaranteed by the end of the following working day (i.e. 1 working day after the order was placed).
Orders placed and completed after 3pm on any day will ship the next working day for delivery the following working day (i.e. 2 working days after the order was placed) provided none of the items ordered were quoted on the store as having a lead time. Orders are insured for the full value of the enclosed products. Deliveries will not be made to the destination address on Saturdays or Sundays.
UPS Express next working day 12 tracked, insured courier service
is available for all UK orders. Prices are displayed on the Cart page for the items in the cart.
Orders placed and paid for correctly by 3pm on a working day will ship the same
day. Delivery is guaranteed before 12 noon the following working day (i.e. 1 working
day after the order was placed) to most UK locations provided none of the items ordered were quoted
on the store as having a lead time. UPS are unable to guaranty pre-12 delivery to all UK locations.
In some locations express delivery is not available at all.
Visit the UPS Time In Transit page
to find the guaranteed delivery time to any UK postcode. It is the customer´s responsibility to
confirm the delivery time to their address and The Bookyard will not offer refunds for orders delivered
within UPS´ published delivery time to that postcode.
Orders placed and completed after 3pm on any day will ship the next working day for delivery before 12 noon the following working day (i.e. 2 working days after the order was placed) provided UPS offer pre-10 service to the destination postcode and provided none of the items ordered were quoted on the store as having a lead time. Orders are insured for the full value of the enclosed products. Deliveries will not be made to the destination address on Saturdays or Sundays.
Royal Mail 1st class standard un-insured delivery is available for UK
orders which are up to 0.2kg in combined weight, have an order total up to £12 before shipping and VAT, and do not contain lithium ion batteries. Royal Mail will not transport Lithium Ion batteries. This is a non-recorded, non-insured
service with a fixed price:
0g-100g : £0.96 + VAT. Delivery time for this service is currently between 1 & 14 days and orders will
be shipped within 2 working day provided none of the items ordered were quoted
on the store as having a lead time.
Royal Mail 1st class recorded un-insured delivery is available for UK orders which are up to 1kg in combined weight, have an order total up to £70 before shipping and VAT, and do not contain lithium ion batteries. Royal mail will not transport Lithium Ion batteries. Delivery time for this service is currently between 1 & 14 days and orders will be shipped within 2 working day provided none of the items ordered were quoted on the store as having a lead time.
Royal Mail Services Note: Royal Mail shipping options are available because The Bookyard wishes to give our customers the best range of options, however, we strongly recommend customers NOT select Royal Mail services due to the higher risk of significant delays or loss of parcels. Royal Mail services are offered via The Bookyard with no insurance cover and are chosen at the customer's own risk. If customers opt for any Royal Mail delivery option and there is a delay or loss, The Bookyard will not be responsible for providing a replacement, a refund or filing an insurance claim to Royal Mail. We will provide proof of shipping and reference numbers on request should a customer wish to file a claim with Royal Mail directly.Shipping Services - International
UPS Worldwide (RECOMMENDED) courier service is available
for all non-UK bound orders.
This is a fully trackable service. Delivery times depend on the destination
country but are usually between 1 & 5 working days (See UPS time estimator).
Orders placed and paid for correctly by 3pm on a working day will ship the same
day. Orders placed and completed after 3pm on any day will ship the next working
day.
Orders
are insured for the full value of the enclosed products. Deliveries will not
be made to the destination address on Saturdays or Sundays.
UPS only ship Lithium Ion batteries to countries listed here.
Royal Mail international standard delivery is available
for all non-UK orders which are up to 0.08kg in combined weight, have a net order total up to £11 and do not contain lithium ion batteries. Royal Mail will not transport Lithium Ion batteries.
Delivery time for this service is currently between 2 & 21 days and orders
will normally be shipped within 2 working days provided none of the items ordered
were quoted on the store as having a lead time. There is no insurance on this budget
service and The Bookyard are not liable for items lost by the postal services.
Prices are displayed on the Cart page for the items in the cart.
Royal Mail international signed-for un-insured delivery is available
for all non-UK orders which are up to 1kg in combined weight, have a net order total up to £80 and do not contain lithium ion batteries. Royal Mail will not transport Lithium Ion batteries.
Prices are displayed on the Cart page for the items in the cart.
Delivery time for this service is currently between 2 & 21 days and orders
will normally be shipped within 2 working days provided none of the items ordered
were quoted on the store as having a lead time.
Note: This shipping option is available because The Bookyard
wishes to give our customers the best range of options, however, we strongly
recommend customers NOT select Royal Mail services due to the high risk of
significant delays or loss of parcels. If customers opt for any Royal Mail
delivery option and there is a delay or loss, The Bookyard will not be responsible
for providing a replacement order until a successful claim has been made against
the Royal Mail which can take up to 4 months. The Bookyard
cannot be held responsible to delayes caused by the Royal Mail or the destination
country's postal system.
All available shipping options and associated prices are quoted on the shopping cart page based on the items in the cart.
VAT (TAX)
In accordance with UK tax law, VAT (Value Added Tax) is not charged on any orders shipped to countries outside the United Kingdom.
Orders shipped to all countries outside the United Kingdom, including all EU member states, are likely to be subject to import tax and/or import duty depending on the destination country's customs regulations. This is to ensure tax is paid to the destination country rather than to the UK revenue service and is outside of our control.
VAT is charged on all orders delivered to UK addresses irrespective of the billing address country. Where VAT is charged on goods or services, it will be at the UK rate of 20%.